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Inbound/Outbound Call Centers

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Cambridge Commerce
Cambridge Commerce- specialists in electronic transactions.
www.cambridgecommerce.com

Occurance Teleservices
O'Currance Teleservices
Direct Response marketing call center

www.ocurrance.com

 


A DRTV call center is a facility that answers inbound or, places outbound, telephone calls. Call center services can be customized to your specific needs. Customer service representatives are trained to understand your product or service. Look for a call center that uses advanced technology including:

  • Automated call distribution
  • Computer assisted live scripting to facilitate up to the minute changes in strategies
  • Scalable call answering and routing
  • Caller identification with pop-up order screen
  • Customized order entry system with web access
  • Call recording
  • Call disposition
  • Help desk
  • Customer service
  • Multilingual operators
  • Real time call center reporting

INBOUND CALL CENTER DIRECTORY

 

AIS (Advanced Interactive Sciences), FL
Sam Gorewitz 703-883-1146
sam@aisvoice.com
www.aisvoice.com

Convergys, UT
Jeff Reed 801-629-6286
jeff.reed@convergys.com
www.convergys.com

InPulse Response Group, Phoenix
Eric Stacener 602-643-2000
estacener@inpulseresponse.com
www.inpulseresponse.com

LiveOps, FL / San Francisco
CJ MacDonald 800-898-3625
cj@liveops.com
www.liveops.com

O’Currance Teleservices, UT
David Meine 801-736-0500
dmeine@ocurrance.com
www.ocurrance.com

West Corporation, Headquarters, Omaha
Sales & Marketing:
800/841.9000
sales@west.com

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